Privacy Policy

Who are we?

We are Astero Technologies LLC of 8405 Spring Creek, College Station, TX 77845, USA ("we", "us" or "our"). This Privacy Policy, applies to your use of any of our websites under the domain asterotechnologies.com ("Site"). By using the Site, you agree to comply with this Privacy Policy.

We are committed to protecting your privacy and safeguarding your personal information. Please take time to read through this privacy policy ("Privacy Policy") to ensure you are aware of how we will use your personal information.

How can you contact us?

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us by email at support@asterotechnologies.com or by writing to the address set out above.

When does this policy apply?

This Privacy Policy applies whenever you (being an individual, company, public body, or other legal entity) visit the Site, contact us, or otherwise engage with us, including when you use or purchase our products or services.

When you do so, we may collect your personal information for the uses set out below. When we say "personal information" we mean any information which may be used to identify you.

How do we use your personal information?

  • When you contact us either by phone, email or on social media. We will usually collect your name, phone number, email address and (if on social media) your handle, because it is in our legitimate interests to make sure we can properly respond to your query.

  • When you, as a customer or prospective customer, create an account with us. We will collect your name, address, email address, telephone number, company name and address (if applicable) and, if appropriate, your payment details. We collect this in order to take steps to enter into a contract with you to provide our products and services.

  • When you sign up to receive our news updates. When we send you our news updates about our products, services and offers because you have opted in to receive them and you are a consumer, we rely on your consent to contact you. You can unsubscribe at any time by contacting us using the details above or clicking on the unsubscribe link provided in any email you receive from us.

  • To tell you about our services that you may be interested in. If you are an existing customer, we will collect your name and email address to provide you with our news updates and information about other services we offer that are similar to those that you have already purchased or enquired about. We also identify prospective new business customers and contact them by email for marketing purposes. In each case, we do this because of our legitimate interests to promote our business to those we think will be interested in hearing from us. You can unsubscribe from our updates at any time by contacting us using the details above or clicking on the unsubscribe link provided in any email you receive from us.

  • When you browse the Site. When you consent to our use of cookies we collect information about how you use the Site. We use this information to improve the Site and to better understand how visitors use it. More detail on the information we collect and how we do this is set out in our Cookies Privacy Policy below.

  • When you apply for a job with us. We may collect your name, contact details, recruitment information (e.g. right to work documentation and references), test results, qualifications, accreditations and any additional information we may receive from our recruitment partners. We will use your personal information to assess your suitability for our available roles. We do this to perform our contract obligations or to take steps at your request, before entering into a contract. Where we process your right to work documentation, we will do so to comply with our legal obligations. If you have consented to such communications, we may also send you information about our job openings that may be of interest to you.

  • If our business is sold. We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the buyer of our business may not be able to provide services to you.

Who do we share your data with?

  • Business partners, suppliers and subcontractors. For the performance of the contract we enter into with our customers, for instance to support us with verification checks.

  • Promotional events and marketing organizations. We do not sell data for marketing purposes, but we may share your data with an event organiser including where we run workshops with co-presenters. We will always tell you before (usually on the event registration form) and you will be given the chance to opt-out before we do this.

  • Regulators / authorities / enforcement agencies. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of purchase, website terms and other agreements; or to protect the rights, property, or safety of our staff, customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

  • Prospective buyers of our business. Under our legitimate interest to ensure our business can be continued by the buyer.

Where is your data stored?

All personal information that we hold will be stored securely on our servers in the USA.

We may transfer your personal information to a recipient outside of the USA when we are asked to match your personal data against data held by an organisation.

Whenever we transfer your personal information from your country of residency to the USA or from the USA to an oversees recipient, we ensure it receives additional protection as required by law. To keep this Privacy Policy as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us using the details above for more information on this.

How long do we keep your data for?

Unless otherwise instructed by you, we will only keep your personal information for as long as is necessary for the purposes for which it was collected.

Once the relevant purpose has been satisfied, your personal information will either be securely deleted or amended to a form which is non-identifiable, unless we are required to retain a copy under applicable law. Where we anonymize your personal information, it will only be used for statistical analysis and improving our services.

You have the right to lodge a complaint with us or your local supervisory authority for data protection.

Cookies Privacy Policy

When you visit the Site we may, with your consent, use cookies to distinguish you from other users.

A cookie is a small data file which is placed on your browser or the hard drive of your computer (with your consent) to identify you when you come back to the Site and to store details about your use of the Site.

We use the following cookies:

  • Google Analytics

    Purpose: This cookie allows us to measure how users interact with the Site and to record the pages that the user has visited and their previous interactions with the Site.

    Duration: The retention period will be between 1 minute and 2 years depending on the type of cookie used.

    Click here for more information

  • Astero Technologies Session

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You will see a banner on the Site before we store a cookie on your device which describes the types of cookies we use and the information they collect where you can consent to or reject the use of cookies.

You can also manage cookie use via your browser settings (this will allow you to refuse the setting of all or some cookies) and your browser provider may ask you to confirm your settings. Note, however, that if you block all cookies (including essential cookies) via your browser settings you may not be able to access all or parts of the Site.